How we get your order to you

We will deliver your dog Shower by one of the methods below. For details on last order dates for Christmas 2014 please go here.

Courier

Our standard delivery service is by courier, usually CityLink or ParcelForce. Somebody will be required to sign for the items. We will notify you of dispatch by email, including a link to any tracking information available. If you are concerned about delivery timescales or being out, contact us straight after placing an order and we’ll do what we can to help.

VIP delivery

vip-300x231 You can upgrade to our VIP Delivery Service. We are rolling out this service nationwide and you can check availability in your postcode here. With VIP Delivery, not only do you get a delivery date of of your choice (subject to availability) – you get the following:
  • Delivery by a member of the Showerama team
  • Designated time slot (not just “between 9 and 5″) with on-the-day updated ETA
  • Assembly of your shower by a member of the Showerama team
  • Disposal of packaging

Our VIP upgrade service can be ordered here.

Direct delivery

If it is convenient to us, we sometimes deliver direct (i.e. not using a courier), in which case we will contact you to arrange a convenient delivery time.

Receiving your products

By necessity, Showerama products can be heavy and bulky and delivered in more than one package. Please be ready to take delivery and have someone to assist if necessary. If you receive more than one package, we request that you open the largest one first and locate and read the user manual before proceeding with assembly. Please point out any signs of damage at the point of delivery, although we package our products thoroughly and any damage to external packaging is unlikely to affect the contents.

Packaging

Out items are well packaged and you will need to dispose of  packaging materials via your household or business recycling / waste disposal services.

International Orders

For deliveries outside of the UK, please contact us before placing an order.

Queries on deliveries

Please contact us if you have any questions and we’ll be happy to help with a speedy and useful response.

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